Let’s make sure everyone is ready for a successful launch.
The entire champion team can explain your new processes.
05.01# CONTINUOUS SUPPORT AND HELP TO RE-THINK IN HOW WORK IS DONE
> support any member, personally, on any possible questions and remarks during use.
> gather feedback from the “Champions Team” and re-solve/fix these issues to regain stability and trust.
05.02# TWEAK (CORE) BUILDING BLOCKS OF THE FRAMEWORK WHERE NECESSARY
> which parts of the structure are running good, which parts would maybe need an update?
> process and perform any wanted – legit – adaptions to the framework.
> further study and tune any possible chosen integration (Facebook Pages, Outlook, Salesforce, ..)
05.03# SHOW-OFF & SETUP NOT APPROACHED ADVANCED FUNCTIONS
> what might be applicable : Analytics, Reports, Approvals, Time-Tracking & Log, Dependencies, …
05.04# DEFINE AND SCALE ANY FURTHER NEEDED REMOTE SUPPORT & MONITORING
> are the basic functions full understood? are the advanced functions clear enough?
> support and resolve any and all questions
> is the set timeline for complete adoption still realistic? or would we need more time?
> do we feel 100% confident for a handover?
05.05# CONFIRM A CHAMPION USER’S ABILITY TO FURTHER ON-BOARD USERS AND ADMINISTER
> will one out of the chosen users be ready to fully administer our new ultra-productive environment?